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612-433-0000 A Real Person Answers
Smart Builders Group

The Smart Builders Process

From first inspection to finished home — no surprises

Six clear steps, so you always know what's happening and what comes next — from the first inspection to the final walkthrough.

15
Years in Business
3,500+
Completed Projects
5.0 ★
Google · 360 Reviews
A+
BBB Rating
BBB A+ Rated Accredited Business Accredited since 2011 ★★★★★ 5.0 on Google · 360 reviews CertainTeed ShingleMaster PREMIER since 2019 Licensed & insured · MN Lic. #BC794203

Step 1 of 6

Inspect

A thorough, no-cost inspection of your full exterior — roof, siding, windows, and gutters — not a five-minute drive-by.

We assess every slope, elevation, and exterior component. Storm damage is often subtle, and we routinely find legitimate damage that an earlier inspection missed.

Step 2 of 6

Document

Every finding is captured in photos and video, so you can see exactly what we found — and so does your insurer.

Detailed documentation is the foundation of a smooth restoration, especially when insurance is involved. You get a clear picture of what we found and why it matters.

Step 3 of 6

Scope

We put together a complete, itemized list of exactly what your home needs — so nothing gets missed and there are no surprises later.

If your insurer has issued its own list of covered repairs, we compare it item by item with what we found. If legitimate work was left out — a trade, a material, something code requires — we flag it and explain why it belongs.

Step 4 of 6

Coordinate

We work with you, your adjuster, and your insurance company so the process moves forward — without the runaround.

We meet the adjuster on site, present our documentation, and handle supplements when the initial scope missed legitimate items. We can't promise what an insurer will decide, but we make sure your claim is supported by a thorough, well-documented file.

Step 5 of 6

Restore

Experienced crews complete the work — roofing, siding, windows, and gutters — with one point of contact throughout.

Materials from the top manufacturers, installed to spec by crews that do this every day. Multi-trade projects are sequenced and managed so your restoration comes together as one job, not four.

Step 6 of 6

Verify

A final walkthrough with you confirms every item on the list is done, the site is clean, and applicable warranty paperwork is reviewed.

We check the finished work against the list, complete a full cleanup including magnetic nail sweeps, and review registration requirements for the applicable manufacturer warranty. The job isn't done until you've seen it done.

Storm & Insurance Restoration

Think a storm may have damaged your home?

Start with a free, thorough inspection. We document everything we find with photos and video — and if there's a legitimate claim, we know the restoration process inside and out.

FAQ

Storm & insurance questions

Can I choose my own contractor, or do I have to use one my insurance company recommends?

In Minnesota you generally have the right to choose your own contractor. Your insurer may suggest preferred vendors, but the choice of who works on your home is yours. Check your policy or ask your agent to confirm any specific requirements.

How do I file a claim for storm damage?

Contact your insurer promptly to report suspected storm damage and ask about deadlines and required documentation. Do not delay reporting while waiting for a contractor. We can inspect the exterior, document the findings, prepare a repair scope, and meet the adjuster on site. Your insurer decides coverage under your policy.

What is an insurance scope, and why does it matter?

The scope is the insurer's line-item list of what they have agreed to repair and pay for. Scopes are sometimes incomplete — missing trades, materials, or code-required items. We review every scope against our own inspection and identify legitimate items that are missing, with documentation to support them.

What happens if damage was missed from the initial scope?

A supplement can be submitted — a documented request to add legitimate items the initial scope missed. This is one of the most common situations we handle. Thorough photo and video documentation is what makes a supplement credible.

Will my homeowner's insurance cover the damage?

That depends on your policy and the cause of the damage — no contractor can promise a coverage decision, and you should be wary of any who does. What we can do is make sure your claim is supported by a thorough inspection and complete documentation, so the decision is made on accurate information.

Can siding, gutters, and windows be on the same claim as my roof?

Yes — when the same storm damages multiple parts of your exterior, they are typically part of the same claim. We inspect and document the whole exterior, not just the roof, so nothing is overlooked.

Call us. A real person answers.

Inquiries are typically answered within about five minutes during business hours — by someone who can actually help, not a call center.

Prefer to text? Message us at 612-433-0000